Support & Tech Questions
Your donations keep SVG2Icon and my other tools independent. In return, I’ll help with your technical questions — either on a monthly retainer or per‑question.
Independent & user‑funded
Popular
Monthly Retainer$100/mo
Donate $100 per month and I’ll be on retainer for your technical questions.
- Includes 3 questions per month with priority replies
- Typical response time: within 72 hours
- Short, well‑scoped questions get the best results
Per‑Question Answer$50/question
Have one specific blocker? I’ll answer your technical question with a targeted, actionable response.
- One focused question per purchase
- Clear steps, rationale, and pointers
- Follow‑up clarification included
How It Works
1) Choose a plan
Retainer for ongoing, short questions — or per‑question for one clear blocker.
2) Send context
Share your stack, repro steps, what you tried, and your goal. Screenshots welcome.
3) Get a clear answer
Actionable steps, trade‑offs, and pointers. Follow‑up clarification included.
Scope & Expectations
What I Help With
Architecture choices, debugging tips, build/release issues, performance, security hygiene, design trade‑offs, learning path recommendations.
What’s Out of Scope
Building full features, long‑term SLAs, or handling sensitive credentials. For larger work, we can scope a separate engagement.
Get the Best Answer
Include context (stack, versions), repro steps, expected vs. actual, logs/screenshots, and constraints. The more specific, the better.
FAQs
How fast do you reply?
Retainer questions: typically within 72 hours (often faster). Per‑question purchases are prioritized and answered as soon as possible.
What if the answer needs code?
I’ll outline the approach with examples and references. If it becomes a small build, I’ll propose a fixed scope before proceeding.
Do you sign NDAs?
For Q&A, please avoid sharing confidential material. If an NDA is needed, we can set up a separate engagement.
Can I cancel anytime?
Yes — the retainer is month‑to‑month. You can stop and return anytime.
Keep it independent — and get help
Retainer for ongoing questions, or a one‑off answer for $50. Your support accelerates PatternTyping.com, SVG2Icon, and future projects.